Z-scores indicate the signed distance (in standard deviations) between an observation and the mean. For example, a z-score of 0 indicates that the observation is equal to the mean, while a z-score of -1.5 indicates an observation between one and two standard deviations below the mean (because of the negative sign).
Z Scores | Percentage of Observations in that Range |
-3 to -2 | 2.35% |
-2 to -1 | 13.5% |
-1 to 0 | 34% |
0 to 1 | 34% |
1 to 2 | 13.5% |
2 to 3 | 2.35% |
Total | 99.7% |
Thus, very few observations (0.3%) should have z-scores larger than 3 or less than -3 if the data is normally distributed. Keep in mind however, that unless you have a lot of data (several hundred observations) the rules of thumb may not be helpful for determining whether the data came from a normal distribution.